Manage your account

If you want to switch from another payment gateway to Quickpay, simply send an email to migrations@quickpay.net.

Yes. To use iframe, add /framed to the request url. Some operation systems, eg. iOS,...

If you are in need of card logos for your website, we recommend you visit Kortlogo.dk.

A user at Quickpay can have agreements with multiple accounts (web shops). To create a new merchant with your existing user...

On this page you can find some of the error messages merchants will meet from time to time, when transactions are rejected, or while setting up a Quickpay integration.

Sometimes it's necessary to export your transactions to a file, which you can send to your accounting or even your bank.

In some cases you will experience that Quickpay will be registered as the source in Google Analytics.

Once a payment is captured, you will be able to refund the money back to the cardholder.

The former owner of the Quickpay account must login to the account and navigate to Setting > Users, and then invite the email address of the...

The most common reason for 'Merchant not participating' is when testing your acquirer agreement through Quickpay Manager.

It is possible to get an email for each authorization on your merchant account.

With Quickpay you can create payouts to credit cards. The feature is called Payouts and you do this with either a payment link...

In this article we have collected some of the most frequently asked questions regarding a Quickpay account.

The first of every month, merchants are invoiced for their use the previous month.

Quickpay payment solution uses SSL-encryption when communicating with acquirers. Likewise SSL/TLS-encryption is used in communication between customers...

As per January 1st 2018 the rules regarding surcharging has been changed. These rules have been changed.

If you wish to change your user language in the Quickpay manager, click the Leave Merchant button in the top left, next to your account name.

With Fraud Filter merchants can design their own fraud system. If a payment is marked as "Possible fraud" it does not necessarily mean that it is fraud,...

Using 'payment methods' it is possible to set and limit the payment methods shown for the customer in the payment window.

This article runs through the different options a merchant has to change the payment window through branding and how to setup your own logo in the payment window.

Everyone whom wishes to use Quickpay's services needs to have a user at Quickpy. A Quickpay user is individual and follows the creator.